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Your Business Name

(555) 123-4567you@yourbusiness.com

Customer Report

AC not cooling — capacitor & coil service

Verified & Sent

Job Type

HVAC

Date

January 15, 2026

What was done

We arrived to find your outdoor unit running but not cooling — the compressor was struggling to start. Testing showed a failed run capacitor and a heavily clogged condenser coil restricting airflow. We replaced the capacitor with a new correctly-rated unit, deep-cleaned the coil, and verified the system is now cooling properly with healthy pressures. Your home should be back to a comfortable temperature within the hour.

✓ Reviewed by technician before sending

Work performed

  • Diagnosed no-cooling call — confirmed failed 45/5 MFD run capacitor reading out of spec
  • Replaced run capacitor with new dual-rated unit and verified compressor start
  • Deep-cleaned condenser coil to restore airflow and heat rejection
  • Checked refrigerant pressures — within manufacturer spec after service
  • Confirmed 18°F temperature split across the evaporator on final test

Job photos

Before

Before photo 1

Before

After

After photo 1

After

Recommended next steps

Your system is running well now. To keep it that way, rinse the outdoor coil a couple times each cooling season and replace your air filter every 1–2 months. A yearly tune-up before summer will catch small issues like this before they leave you without cooling.

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